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| Email Support Box Now Available! | September 9th, 2009 |
Great news! If you have a quick question regarding a Verizon product or service, you can now get a quick response by emailing support@sova.com. This email box is monitored by SOVA's Pre-Sales Supervisor, Lisa Hoskins, and her Pre-Sales Support Team. (Generally, questions emailed prior to 12:00 PM EST will be responded to the same day; Questions emailed after 12:00 PM EST will be responded to the following business day.)
And don't forget about www.sova.com as the fast, convenient way to get pricing, LOAs, order forms and sales collateral. If you need login information, please contact agentview@sova.com.
Note: Please continue to use quotes@sova.com for specific pricing requests. Support@sova.com is for Pre-Sale product questions only. Questions regarding orders or compensation should be directed to the appropriate Post-Sale or Compensation contact.
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